What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

What success looks like in this role The Client CTO has overall responsibility for the technology program on a leading Unisys account and for assisting the sales and Client Executive and operational teams in delivering the contracted services. Primarily focused on expanding our portfolio footprint by creating compelling solutions, for full ITO (C&I and DWS), Imaging, Cybe

Wednesday Saturday 22 00 08 00 MST Hybrid Cloud Incident Response and Backup Support Team The Enterprise Associate supports and maintains servers and/or host infrastructures . This includes responding to service outages, maintenance, and other problems, and being an escalation point for documented server problems beyond the knowledge of other technical support staff. A s

What success looks like in this role Develop network infrastructure based on well architected framework concepts Collaborate with enterprise architects, other technical subject matter experts, program/project managers, and client stakeholders to manage and maintain network environments as per client's requirements Implement network solutions that are highly secure, resili

What success looks like in this role Develop network infrastructure based on well architected framework concepts Collaborate with enterprise architects, other technical subject matter experts, program/project managers, and client stakeholders to manage and maintain network environments as per client's requirements Implement network solutions that are highly secure, resili

What success looks like in this role Develop network infrastructure based on well architected framework concepts Collaborate with enterprise architects, other technical subject matter experts, program/project managers, and client stakeholders to manage and maintain network environments as per client's requirements Implement network solutions that are highly secure, resili

What success looks like in this role Responsible for design, development, administration, maintenance, and support of all the Enterprise Elastic Stack Clusters in all environments. Create enterprise system application with multiple underlying technologies and technology frameworks in an interop environment able to self heal, sustain the variable high data ingestion into E

As a Cloud FinOps Engineer you are responsible for collecting and analyzing financial information related to the organization's cloud expenses, seeking ways to improve the accuracy of budgets and forecasts, and saving the cost of assigned departments and projects. You will work as part of a team to implement and maintain FinOps practices and methodologies, with a focus on

What success looks like in this role #BreakThroughWithUnisys by being a part of a client facing technical team that empowers our clients to thrive through streamlined data based decision making. As a part of the Client Metrics & Reporting Solutions leveraged team, deliver advanced business intelligence (BI) solutions that provide actionable data, information, and insights

What success looks like in this role May function as team or site leader providing direction to other technicians Performs server and storage break and fix. Provides support for Enterprise products Desk side support specialist Provides support for enterprise storage products Supports Networking products including Cisco certification requirements Provides support for Payme

This role owns the solution for all solution components from pre sales through contract signature and handover to Transition and Delivery. Works alongside Sales to manage the client buyer and solution owner e.g. CFO, CIO and selling the solution. Brings operational experience to bear to ensure solution is deliverable at an acceptable risk to Unisys. Develops and negotiate

What success looks like in this role Coordinates field activities for large and small teams. Implements assigned training and performance directives. Supports facets of service delivery for assigned programs or territories. Performs as account relationship manager of global accounts within the Service Desk. May perform asset management coordination within field services o

What success looks like in this role Leads the Global and/or local Delivery of Services provided by Unisys to a particular account or group of accounts. Responsible for the successful planning, implementation and execution of the contracted services where success criteria include meeting Service Level Agreement (SLA), cost, governance, performance, quality, innovation, co

What success looks like in this role Responsible for supporting the functionality and efficiency of Unisys' MCP mainframe systems. Installing and configuring mainframe operating systems, including performing IPLs, installing IBM PTFs and Unisys ICs, configuring CICs/MQ, CMOS, TCPIP network configuring. Mainframe User Administration and operating systems monitoring. Databa

What success looks like in this role Provides support for software, hardware and networking support for desktops, laptops and servers Provides maintenance and support on legacy products May Provides Support for Enterprise Products Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals